FAQs
About Quantech® Chillers
Q. I have never heard of Quantech chillers. Are they new?
A. Quantech chillers are a line of air-cooled and water-cooled chillers available exclusively through a network of independent representatives. Quantech chillers are manufactured as part of the Johnson Controls product portfolio in manufacturing plants in North America. All chillers are AHRI certified and meet other industry-wide standards such as ETL, UL, and ASHRAE.
Q. Is the Quantech chiller the same as a YORK chiller?
A. They are similar. The new Quantech product line is based on multiple synergies across the Johnson Controls product portfolio, including over 145 years of engineering excellence in chillers. That experience ensures that Quantech chillers are built with the most important, intelligent features and have a track record of exceptional efficiency and reliability.
Q. Can I buy a Quantech chiller from my local Johnson Controls branch office?
A. No. Quantech chillers are available only from Quantech reps and their service/design-build contractors.
Quoting and Pricing Questions
Q. What is the lead time for made-to-order and stock availability?
A. Stock chillers are typically shipped within 24 hours and delivered in no more than four to five days from receipt of the purchase order.
Built-to-order chillers typically require a six-to-ten-week lead time, but time can always vary. Contact your Quantech representative for the best time estimations.
Q. What kind of product selection software is available?
A. Sales reps have access to the selection tool for Quantech units to access both stock and build-to-order chillers. Stock lists are being distributed for stock chillers.
Q. How are made-to-order chillers priced?
A. Made-to-order chillers are priced in the selection software. Work with your local Quantech representative for specifications and pricing.
Q. Is the freight cost included?
A. Yes, — freight is included in both stock chiller and made-to-order pricing.
Q. How are orders placed?
A. Contact Quantech Customer Service - CustomerSupport@quantech-hvac.com to place orders.
Q. Where do the stock chillers ship from?
A. Stock chillers ship from San Antonio, Texas.
Q. Where are the chillers manufactured?
A. Chillers are manufactured at a Johnson Controls’ facility in Monterrey, Mexico.
Product Questions
Q. What is the capacity range of the Quantech offering?
A. QTC2 Air-Cooled Scroll 15-35 TR
QTC3 Air-Cooled Scroll 40-230 TR
QTC4 Air-Cooled Screw 150-360 TR
QWC3 Water-Cooled Scroll 50-200 TR
QWC4 Water-Cooled Screw 120-300 TR
QCC2 Scroll Condensing Unit 15-80 TR
QCC3 Scroll Condensing Unit 80-160 TR
QRC3 Remove Condenser Scroll Chiller 50-170 TR
Q. What type of compressor is used?
A. Quantech chillers offer a wide product offering with air-cooled screws and scrolls and water-cooled screws and scrolls.
Q. What refrigerant is used?
A. Quantech scroll chillers use R-410A (environmentally friendly, zero ozone depletion potential) and Quantech screw chillers use R-134a (environmentally friendly, zero ozone depletion potential)
Q. Are single or dual refrigerant circuits utilized?
A. All chillers have dual independent refrigerant circuits, with the exception of the 15-35-ton QTC2 chillers.
Q. What type of evaporator is utilized?
A. QTC2 and QTC3 use a brazed plate evaporator.
QTC4 uses a falling film shell and tube evaporator.
Q. What type of condenser is used?
A. QTC2 uses a copper tube and aluminum fin style condenser.
QTC3 and QTC4 use a microchannel all-aluminum design.
Q. What is the minimum ambient temperature at which the chiller can operate?
A. QTC2 can operate at 32°F standard or at 0°F with the low-ambient option.
QTC3 can operate at 32°F as standard or at -10°F with the low-ambient option and variable speed fans.
QTC4 can operate at -10°F ambient as standard.
Q. What is the maximum ambient temperature that the chiller can operate?
A. 125°F for all models.
Q. Are corrosion resistant coatings available for the condenser?
A. Yes.
Q. Can the chiller be integrated in to a BAS (Building Automation System)?
A. Yes. BACnet, N2, and Modbus protocols are standard on the QTC2 and QTC3. They are an option on the QTC4.
Q. Can pump packages be provided?
A. Yes, on built-to-order chillers. Single and dual pump packages are available.